×
SIGN UP FOR OUR MONTHLY NEWSLETTER
Ready to elevate your practice's performance?
Request your customized demo now!

What patients want, and what tech is worth the investment

Are you still using Windows 7? By now you should know that Microsoft is sunsetting the operating system in January 2020 more than a decade after its initial release. The company has announced that technical assistance and software updates for Windows 7 will end on January 14, 2020. Read More

Giving thanks impacts everything from patient care to burnout to employee engagement

With Thanksgiving right around the corner, it’s the time of year when our thoughts naturally turn toward giving thanks for all the blessings in our lives. Gratitude is not only a warm fuzzy feeling we get around the holiday table, though. In fact, numerous studies have shown that cultivating a habit of noticing and appreciating the positive has a measurable impact on a person’s health and wellbeing. Read More

Patient perceptions and expectations are changing

Of course it comes as no surprise that the results of a survey published in the journal Clinical Ophthalmology of 1,000 potential and previous cataract-surgery patients concluded that “the ophthalmologist plays an important role in preparing patients for cataract surgery.” What was surprising, however, is that the researchers discovered that what eye doctors think patients should know and what patients really want to know are two different things. Are you talking to your cataract surgery patients about what matters to them? Read More

From minor complaints to life-threatening emergencies, it’s important to have a plan in place

You’ve heard the saying, “Failing to plan is planning to fail.” This is certainly true when it comes to operating a successful medical practice today. You need to be prepared for everything from an unhappy patient to a bad online review to a serious emergency in the workplace. The common thread is that you must plan in advance and set up systems to deal with these issues so you don’t get caught by surprise. Here are three scenarios practices could encounter.Read More

The cost of this growing condition to patients and practices

While it was once perceived as a minor irritation, today dry eye disease (DED) is considered a “critical and significant public health issue” in the U.S., according to the Ophthalmology Times. An estimated 16 million Americans have been diagnosed with DED, but the actual number of people affected is much higher. Some studies show that nearly half of all U.S. adults experience dry eye signs and symptoms, which include watery, itchy, or burning eyes, sensitivity to light, and blurred vision—significantly impacting their quality of life. Read More

Your older patients’ care priorities may not be what you think—or what younger patients want

An 82-year-old man with heart failure was presented with a difficult decision: undergo the high-risk surgery his doctors recommended, or die. As Kaiser Health News (KHN) reported, the patient’s daughter felt there was no choice but to go ahead with the surgery. Read More