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It’s not just about salary anymore. How to engage and empower employees in a competitive health care market.

We hate to break it to you, but neither the best bedside manner in town nor the most impressive degrees on your office wall are enough to attract and keep patients. There’s another factor that forms patients’ first impression of your practice, affects appointment scheduling and daily operations, and ultimately impacts your practice’s reputation and bottom line: your staff.

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Expert advice on how to give a compelling talk to any audience

Chances are, most doctors will be called upon to do some public speaking at some point in their careers. Whether you’re giving a patient education seminar, presenting at a medical conference, or speaking on a panel, here are some tips and best practices from the experts to make the experience go smoothly.

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Is your practice in need of a digital spring cleaning? Learn how to manage all of your website videos in one place

Now that spring is in full bloom, it’s the perfect opportunity for that much-needed spring cleaning. A thorough cleanse is a chance to get organized and feel refreshed. Your spring cleaning doesn’t need to be limited to just your home or office—consider a digital cleanup as well.Read More

Eye care professionals are ideally suited to offer surgical and nonsurgical aesthetic services

For some ophthalmologists and optometrists, adding cosmetic services to their practices happens naturally. A patient who comes in for an eye exam may ask about eyelash-lengthening serums like Latisse, or a blepharoplasty patient may inquire about Botox. For other eye doctors, adding aesthetic offerings is a strategic decision to increase revenue. There are pros and cons to delving into cosmetic procedures and products, as well as some special considerations to be aware of. Here, experts discuss what you need to know.Read More

More U.S. consumers are supporting local businesses, including optical customers

More Americans than ever were willing to “Shop Small” this year, according to projections and initial data from this year’s Small Business Saturday. Held two days after Thanksgiving — and the day after Black Friday — Small Business Saturday was created by American Express in 2010 as a way to encourage customers to support local businesses, which can help create jobs, boost the economy, and preserve neighborhoods.Read More