Ready to elevate your practice's performance?
Ready to elevate your practice's performance? Request your customized demo now!

How lessons learned from past health outbreaks can help doctors now

Tara Kirk Sell, Ph.D., M.A., is a senior scholar at the Johns Hopkins Center for Health Security and an assistant professor in the Department of Environmental Health and Engineering at the Johns Hopkins Bloomberg School of Public Health. Dr. Sell’s research focuses on pandemic preparedness and public health communications and policy responses to public health emergencies, such as the Zika virus and Ebola outbreaks, to discover ways to improve future preparedness and response. We spoke with her to get her thoughts on what we are facing now during the COVID-19 crisis in the U.S.Read More

‘Free’ patient education from manufacturers comes at a cost

Health care has a trust problem. Recent data shows patient trust in the health care industry is declining, according to Modern Healthcare. There are many reasons for this, including rising out-of-pocket costs for patients, shorter office visits with doctors under pressure to see more patients, and physician conflicts of interest. News stories such as the $145 million fine imposed on software company Practice Fusion for a kickback scheme that pushed doctors to overprescribe opioids certainly aren’t helping the problem.Read More

Are you promoting the benefits to your patients and community?    

Most eye surgeries are now performed in ambulatory surgery centers (ASCs) rather than hospitals, a major shift that has occurred over the course of a decade. According to a study conducted by University of Michigan Kellogg Eye Center researchers, the proportion of cataract surgeries performed at ASCs increased steadily to reach 73 percent in 2014, compared to just over 43 percent in 2001.Read More

How to improve the waiting experience for all patients

You may not give your waiting room much thought, but your patients certainly do. Not only that, but they’re sharing their opinions with the world on social media. Really! A quick Twitter search for “doctors waiting room” reveals people complaining about long wait times, uncomfortable surroundings, and a lack of privacy, among other things. On Yelp, several patient reviews of medical practices note whether the waiting rooms are clean and offer Wi-Fi.Read More

3 factors to focus on with your patients

The bad news is that most doctors will face a malpractice lawsuit at some point in their careers. A 2011 study published in the New England Journal of Medicine found that an estimated 75 percent of physicians in low-risk specialties and a shocking 99 percent of physicians in high-risk surgical specialties would face a malpractice claim by the age of 65. Read More

Patient perceptions and expectations are changing

Of course it comes as no surprise that the results of a survey published in the journal Clinical Ophthalmology of 1,000 potential and previous cataract-surgery patients concluded that “the ophthalmologist plays an important role in preparing patients for cataract surgery.” What was surprising, however, is that the researchers discovered that what eye doctors think patients should know and what patients really want to know are two different things. Are you talking to your cataract surgery patients about what matters to them? Read More