Communication and training are keys to a smooth transition

“This is the way we’ve always done things.”

“Who has time to implement new processes into an already packed schedule?”

“This new technology seems complicated and unnecessary. What’s the payoff?”

These are common objections that practice managers and physician owners run into when making changes. Whether it’s a forced change, like using new diagnostic codes, or a change meant to benefit the practice, like implementing an EHR or other new technology, doing things differently can cause concerns and resistance from staff—unless you understand and approach change strategically. Here’s how.Read More