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What your patients with glasses need to hear from you now

In a recent post, we discussed the concerns and confusion your contact lens patients may be experiencing during COVID-19. What’s safe and what’s not? What services is your eye care practice offering now? Is online ordering the only option? Patients who wear glasses may have many of the same concerns. Be proactive about communicating with these patients to let them know how to stay safe and how you can help. Preventing glasses from fogging up while wearing a face mask is only the beginning. Here are some other ways to help patients now.Read More

Telehealth is here to stay, but it doesn’t have to be all or nothing

COVID-19 may have permanently changed the way we practice health care. A new study shows telehealth visits in the U.S. increased 4,347 percent in March 2020 compared to the same month last year, per private insurance claims. And according to Medical Economics, “Though it may be tempting to brush off telemedicine as a stopgap measure during this unprecedented health care emergency, new research shows that virtual care will outlast the pandemic itself.”Read More

Requesting and addressing patient feedback is crucial during COVID-19

It’s a delicate time in health care. Many practices are reopening or resuming routine and elective care that was paused during state shutdowns. Some patients may be eager to go back to their doctors but others are fearful about safety. That’s why online patient reviews and testimonials are so important right now.Read More

Why some practices are reporting higher revenues in 2020

The impact of COVID-19 on doctors’ income has been significant. According to the most recent Medscape Physician Compensation Report, practices saw an average 55 percent decrease in revenue and a 60 percent drop in patient volume since the beginning of the crisis. Medscape also reported that specialties that rely on elective procedures, including ophthalmology and otolaryngology, saw the largest amount of lost business.Read More

Now’s the time to try these 6 ideas in your practice

This has already been a year of extraordinary upheaval and change—and we’re only halfway through 2020. Health care providers have been forced to adapt to evolving circumstances quickly and safely, to the best of their ability. Telemedicine is improving. Elective procedures and routine care are resuming.Read More