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How doctors are using this advanced tool to educate patients and increase conversions

You’ve likely heard the expression “you have to see it to believe it.” How about “a picture is worth a thousand words”? These sayings certainly prove true when it comes to patient education for eye surgery. Time and again, doctors tell us that Rendia’s Outcome Simulator helps them show patients what they can expect from certain procedures in a more impactful way than simply telling them.Read More

How to identify, engage, and maintain continuity of care with these patients

Treating patients with chronic conditions was named one of the top challenges facing doctors in 2020 by Medical Economics. And that was before the COVID-19 pandemic struck. Managing the care of the 6 in 10 American adults who have a chronic disease entails regular visits with providers and also requires patients to adhere to their self-care and treatment plans between appointments. With COVID-19 causing delays and disruptions in health care, what is the best way to manage chronic disease patients now?Read More

How to gather and use feedback to provide better care

Are patients more or less satisfied with their doctors during COVID-19? The answer may surprise you. Even during this unusual time—especially during this time—it’s important to monitor and respond to patient feedback in your practice. Surveying patients can give you valuable insights into what they value now and where to focus your efforts moving forward. Here are some findings from health care providers over the past few months.Read More

Use chatbots and email strategically to engage patients and save time

COVID-19 presented doctors and patients with a crash course in digital health technology. Four in ten patients started using a new app or digital technology to stay connected to their providers at the start of the pandemic, according to PatientEngagementHIT.com. While 90 percent of patients who used any type of digital health tool for the first time rated their experience as good, patient satisfaction with doctors’ communication dropped during the pandemic, according to recent survey data.Read More

Sufferers have increased and adherence has dropped during the pandemic; why patient education is key

A year ago, the Ophthalmology Times reported on the prevalence of dry eye disease (DED), calling it a “critical and significant public health issue” in the U.S. While a 2017 study estimated that 16 million Americans have been diagnosed with DED, the actual number of people suffering from dry eye is likely much higher—with some reports indicating that nearly half of all U.S. adults experience dry eye signs and symptoms.Read More