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How to educate and treat today’s over-40 population

 Presbyopi-huh? Nearly all optometrists who responded to a recent poll—92 percent—agreed that most patients have no idea what the word “presbyopia” means. The poll of 143 ODs, conducted by Optometry Times and eye care company Alcon, was part of Alcon’s Project Presbyopia, a campaign to educate patients on the signs and symptoms of presbyopia and encourage them to see an OD to explore solutions including multifocal contact lenses.Read More

Empathy, listening, and education can help

Tense situations and difficult doctor-patient encounters are, unfortunately, not uncommon in health care settings. When patients who are afraid or frustrated interact with medical providers who are tired, overworked, or burned out, the outcome can be unpleasant—and can even lead to malpractice lawsuits or violence. It’s imperative that doctors and staff learn to manage common situations that can arise in any practice. Here are a few examples, from mild to serious, that can frequently occur between doctors and patients. Read More

Updated guideline offers recommendations for patient education, pain meds, and more

Tonsillectomy is one of the most common surgical procedures in the U.S. The most recent data show that 289,000 ambulatory procedures are performed annually in children age 15 and younger. The American Academy of Otolaryngology–Head and Neck Surgery Foundation (AAO-HNS) has released a 2019 guideline update on Tonsillectomy in Children. Read More

Bring patients to your practice with proactive patient education about allergy testing and new treatments

It’s almost upon us—that time of year when more than 50 million Americans suffer through their days with tissues and Benadryl at the ready: spring allergy season. Allergies are the sixth leading cause of chronic illness in the U.S. with an annual cost in excess of $18 billion, according to the American College of Allergy, Asthma and Immunology.Read More

Are online reviews, surveys, or other methods the best way to gather feedback?

What’s the best way to tell whether patients are satisfied with your practice? Positive online reviews? Lots of new patients requesting appointments? Good patient satisfaction survey scores? There are many ways to gather patient feedback. Here are some guidelines for how to approach the important issue of patient satisfaction—and a surprising factor you may be overlooking.Read More