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Are you offering these options to patients while they wait? 

The average time patients spend waiting for a doctor is just over 18 minutes, according to a 2018 report. While that is a decrease from previous years, wait time remains a significant factor in patient satisfaction. Not only did 84 percent of people say wait time is either “somewhat important” or “very important,” but 30 percent of patients reported they’ve walked out of an appointment due to long waits, and one in five said they’ve changed doctors because of long wait times.Read More

How to educate and treat today’s over-40 population

 Presbyopi-huh? Nearly all optometrists who responded to a recent poll—92 percent—agreed that most patients have no idea what the word “presbyopia” means. The poll of 143 ODs, conducted by Optometry Times and eye care company Alcon, was part of Alcon’s Project Presbyopia, a campaign to educate patients on the signs and symptoms of presbyopia and encourage them to see an OD to explore solutions including multifocal contact lenses.Read More

Empathy, listening, and education can help

Tense situations and difficult doctor-patient encounters are, unfortunately, not uncommon in health care settings. When patients who are afraid or frustrated interact with medical providers who are tired, overworked, or burned out, the outcome can be unpleasant—and can even lead to malpractice lawsuits or violence. It’s imperative that doctors and staff learn to manage common situations that can arise in any practice. Here are a few examples, from mild to serious, that can frequently occur between doctors and patients. Read More

Updated guideline offers recommendations for patient education, pain meds, and more

Tonsillectomy is one of the most common surgical procedures in the U.S. The most recent data show that 289,000 ambulatory procedures are performed annually in children age 15 and younger. The American Academy of Otolaryngology–Head and Neck Surgery Foundation (AAO-HNS) has released a 2019 guideline update on Tonsillectomy in Children. Read More

Bring patients to your practice with proactive patient education about allergy testing and new treatments

It’s almost upon us—that time of year when more than 50 million Americans suffer through their days with tissues and Benadryl at the ready: spring allergy season. Allergies are the sixth leading cause of chronic illness in the U.S. with an annual cost in excess of $18 billion, according to the American College of Allergy, Asthma and Immunology.Read More