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With more doctors nearing retirement and newer doctors increasingly choosing nonclinical careers, many medical practices are looking to non-physician providers (NPPs) to fill the gaps. But there’s another reason to consider hiring “physician extenders” like nurse practitioners and physician assistants: evidence shows they can make a significant difference in improving your patients’ experience—and reduce costs. Here’s how.Read More

When you’re speaking to patients, do you ever feel like you’re talking to a brick wall? How can you make sure your messages resonate with patients? When we design videos, we take best practices for communication into account. Here are some of our favorite strategies that you can use to maximize your messages’ impact.
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The hottest fitness app of 2016 wasn’t intended to be a fitness app at all. A week after Pokémon Go launched in July, it had an estimated 7.5 million downloads, reported MobiHealthNews. And on average, users were spending twice the amount of time engaged with the enormously popular app than they were on apps like Snapchat and Twitter. Using augmented reality, phone cameras, and GPS, Pokémon Go requires players to move around in order to capture monsters in real life.

In August, a 29-year-old man told the Baltimore Sun he’d lost 10 pounds in his first month of playing Pokémon Go, and had increased his social interactions as well. “I’m getting more active than ever before instead of sitting on my butt and playing Black Ops 3,” he said, referring to a military-themed video game. “I think it’s made my overall mood a lot better, too. It’s made me feel a lot more positive.” Could mobile gaming be the future of patient engagement in health care?Read More

There’s a movement underway in health care. Some would even call it a revolution. Patient engagement, doctor-patient communication, and shared decision-making are growing by leaps and bounds, driven largely by technology. Gone are the days when doctors scribbled private and incomprehensible notes in medical charts, inaccessible to patients. Now, the OpenNotes movement is ushering in a new era of transparency in medicine, to the benefit of doctors and patients alike.

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We’ve said it before and we’ll say it again: your waiting room matters. It’s often the first impression patients get of your practice, and they may even spend more time there than in the exam room. Your waiting room can make the difference between anxious or relaxed patients and families. This is especially true if you have pediatric patients, or patients who bring their children with them to appointments.

The sky’s the limit when it comes to creating kid-friendly waiting rooms, but you can start with some simple steps and a few key considerations that will appeal to the younger visitors to your practice, and to their caregivers.

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