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Vision simulators bridge the gap between what patients say and what they want 

 When a patient schedules a consultation for LASIK or cataract surgery, an eye doctor is faced with a daunting task. The doctor must: 

  • gather clinical data
  • gain an understanding of the patient’s personality and visual preferences 
  • make recommendations, and 
  • explain several complex concepts in a way patients can understand

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Are you overlooking these ways to engage more patients remotely?

The use of telehealth skyrocketed during the COVID-19 pandemic, as both patients and doctors rapidly adopted the technology to minimize exposure risk while maintaining patients’ health. Telemedicine will likely wane after the height of the pandemic, experts predict, but usage will remain higher than before.Read More

How doctors are using this advanced tool to educate patients and increase conversions

You’ve likely heard the expression “you have to see it to believe it.” How about “a picture is worth a thousand words”? These sayings certainly prove true when it comes to patient education for eye surgery. Time and again, doctors tell us that Rendia’s Outcome Simulator helps them show patients what they can expect from certain procedures in a more impactful way than simply telling them.Read More

How to gather and use feedback to provide better care

Are patients more or less satisfied with their doctors during COVID-19? The answer may surprise you. Even during this unusual time—especially during this time—it’s important to monitor and respond to patient feedback in your practice. Surveying patients can give you valuable insights into what they value now and where to focus your efforts moving forward. Here are some findings from health care providers over the past few months.Read More

Use chatbots and email strategically to engage patients and save time

COVID-19 presented doctors and patients with a crash course in digital health technology. Four in ten patients started using a new app or digital technology to stay connected to their providers at the start of the pandemic, according to PatientEngagementHIT.com. While 90 percent of patients who used any type of digital health tool for the first time rated their experience as good, patient satisfaction with doctors’ communication dropped during the pandemic, according to recent survey data.Read More