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The best tools and strategies for effective patient education

Many patients struggle to understand and retain health information. Studies have shown that patients usually forget between 40 and 80 percent of the information given to them during a medical appointment, and almost half of what they do remember is incorrect, according to the Agency for Healthcare Research and Quality (AHRQ). Stress and fear—such as from a scary diagnosis or a global pandemic—can make this even worse.Read More

Now more than ever, patients need trusted information from doctors

An estimated 45 million people in the U.S. wear contact lenses, according to CDC data. It is troubling that statistics also show that as many as 99 percent of contact lens wearers reported at least one hygiene behavior that puts them at increased risk of eye infection or inflammation. During the COVID-19 pandemic, it’s even more important to educate your contact lens patients. Here are some tips to promote safety and encourage patients to come to you for their contact lens related needs.

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Using visuals helps overcome numeracy issues and improves understanding

The COVID-19 pandemic and the U.S. election have shone a spotlight on a stark fact: many people struggle with numbers. It’s understandable that the daily barrage of statistics would cause confusion, given that only 9 percent of U.S. adults have proficient numeracy, or the ability to understand and interpret numbers, according to data from the U.S. Department of Education.Read More

How to identify, engage, and maintain continuity of care with these patients

Treating patients with chronic conditions was named one of the top challenges facing doctors in 2020 by Medical Economics. And that was before the COVID-19 pandemic struck. Managing the care of the 6 in 10 American adults who have a chronic disease entails regular visits with providers and also requires patients to adhere to their self-care and treatment plans between appointments. With COVID-19 causing delays and disruptions in health care, what is the best way to manage chronic disease patients now?Read More

How to gather and use feedback to provide better care

Are patients more or less satisfied with their doctors during COVID-19? The answer may surprise you. Even during this unusual time—especially during this time—it’s important to monitor and respond to patient feedback in your practice. Surveying patients can give you valuable insights into what they value now and where to focus your efforts moving forward. Here are some findings from health care providers over the past few months.Read More