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How to gather and use feedback to provide better care

Are patients more or less satisfied with their doctors during COVID-19? The answer may surprise you. Even during this unusual time—especially during this time—it’s important to monitor and respond to patient feedback in your practice. Surveying patients can give you valuable insights into what they value now and where to focus your efforts moving forward. Here are some findings from health care providers over the past few months.Read More

Focus on priorities, take a flexible approach, and automate what you can

Many practices are facing staff shortages in the wake of COVID-19. Early in the pandemic, a MGMA poll asked medical practice leaders if they had experienced staff shortages amid the spread of coronavirus. Of the 40 percent who said “yes,” numerous respondents noted that many of the staff shortages were not directly related to COVID-19 exposure, but rather due to school closures and the need for employees to care for children. Read More

Now’s the time to try these 6 ideas in your practice

This has already been a year of extraordinary upheaval and change—and we’re only halfway through 2020. Health care providers have been forced to adapt to evolving circumstances quickly and safely, to the best of their ability. Telemedicine is improving. Elective procedures and routine care are resuming.Read More

4 reasons tech is superior to text

Most people in the U.S. have embraced mobile technology—and are using it to monitor and improve their health. About one in five Americans now wears a smartwatch or fitness tracker, according to Pew Research Center. Nine in 10 Americans ages 34 and under have a smartphone, and those age 50 and older are catching up, with 67 percent adopting the technology as of 2019.Read More

Tips on getting started with this effective digital marketing strategy

You keep up with CME requirements. You upgrade your technology and embrace new innovations in medicine. So why would you cling to outdated practice marketing techniques? If you’re still using only traditional marketing tools like print brochures and display ads in lieu of digital marketing, you could be missing out on more patients, higher conversions, and even a more personal connection with patients. Read More