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Good doctor-patient communication is the cornerstone of high-quality health care. Everything from establishing trust to ensuring positive surgical outcomes hinges on how well providers and patients communicate. For doctors of pediatric patients, however, there are some unique challenges. Talking to parents of patients brings with it issues of health literacy, culture, and privacy. Here’s a look at some of the issues doctors who treat children and teens face, and how a thoughtful approach to patient education can help.
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Patient satisfaction is more important than ever. It’s increasingly being recognized as a key component in how patients choose providers, whether patients have positive outcomes, and how practices and hospitals are reimbursed. Health care organizations are looking to leaders from the hospitality industry such as The Ritz-Carlton for insights on improving the patient experience.

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